Shipping policy
Order Processing
Orders are generally processed within 1–3 business days after the order is confirmed. Orders are not processed on Sundays and public holidays.
Shipping
We currently ship across India. Delivery timelines may vary depending on the delivery location and courier service.
Estimated delivery time is generally 5–7 business days after the order has been dispatched.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Tracking
Once your order has been dispatched, you will receive shipping and tracking information through the email or contact details provided during checkout.
Delivery Delays
Delivery may occasionally be delayed due to weather conditions, public holidays, courier issues, remote locations, or other circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address and contact details are correct before placing your order. Aruvass is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
Damaged Packages
If your package arrives visibly damaged or tampered with, please contact us within 48 hours of delivery and provide photographs/videos of the package and product.
Contact Us
For any shipping-related questions, please contact us using the contact information provided on our website.