Refund policy

At Aruvass, we take great care to ensure that your order is packed and delivered safely.

As our products are food items, we do not accept returns for change of mind , incorrect product selection, or simply because the customer no longer wants the product.

However ,if you receive a product that is damaged ,defective, incorrect,tampered with ,or significantly different from what was ordered, please contact us with 48 hours of Delivery.

To help us resolve the issue quickly please provide:

• Your order number
• Clear photographs of the product and packaging
• A photograph of the shipping label
• A short description of the issue

After reviewing the issue, Aruvass may offer a replacement or refund, as applicable.

For damaged or incorrect products, please do not use or discard the product or packaging until the issue has been reviewed.

Refunds, when approved, will be processed to original payment method used for the order.The Time taken for the refunds to reflect in your account may depend on your bank or payment provider.

For any questions regarding returns or refunds, please contact us through the contact details provided on our website.